Shipping and Returns Policy for Hydrate Me

Shipping Policy We deliver our products across the UAE and other GCC countries. Orders are shipped within 2-3 business days. Shipping fees vary based on the destination country and will be calculated at checkout. The customer is responsible for any customs, VAT, or other fees related to clearing the package.

Returns Policy Products can be returned for a refund within 14 days of receipt if the product seal remains unbroken. Please note that shipping fees are non-refundable. It is the responsibility of the buyer to cover the cost of returning the product.

Non-Refundable Cases If a refund request is made after 14 days from the receipt of shipment, or if the product seal is broken, we reserve the right to decline the refund request. Alternatively, we may offer store credit equivalent to the value of the purchased item(s), excluding any shipping fees paid.

Refund Process Upon receipt and inspection of the returned item(s), if your return is approved, a refund will be processed to your original method of payment within a certain amount of days. Please contact our customer service for details regarding the refund timeline.

Contact Us For more information about our shipping and returns policies or to initiate a return, please contact our customer support team through our website or at our support email (info@hydratemetoday.com)